Company Profile
Gruppo SIGLA Ltd is a private Genoese company, consisting of over 90 technicians with high skill and experience in Information Technology, which designs and develops software solutions for companies and public institutions: working mainly for large Customers with offices in Genoa, in the rest of Italy and abroad. In June 2021, the company became part of the Relatech Group, present on the market with innovative solutions dedicated to the digital transformation of companies and listed on the AIM of the Italian Stock Exchange since June 2019.
Thanks to our company profile we are able to combine experience and innovation, creating projects that aim at complete customer satisfaction, which is continuously measured through the main performance indicators (KPI) of business processes. Particular attention is also paid to actions aimed at ensuring the introduction and dissemination of principles of ethical behavior within the company.
Our skills cover the different phases of an ICT project (from analysis to design, from implementing to commissioning, as well as consulting, training and support) and are subdivided into 10 different application areas:
| CRM | Data Analysis | Environmental Monitoring | Industrial Automation | ITSM |
| IT Security | IT Services | Software Development | Speech Technologies | Training |
Data Analysis
We are experts in Data Analysis, Business Intelligence, Data Mining and Big Data systems. Since 2009 we are partners of Qlik and during these years we have developed important skills in the use of Qlik View platforms and subsequently Qlik Sense...
CRM
We have considerable knowledge of CRM processes and technologies, having many projects to our credit both in this field and in CTI and having acquired significant skills for verticalization in the various production sectors...
Environmental Monitoring
We also have a portfolio of hardware and software products for Environmental Monitoring, based in large measure on the Sodar Doppler and RASS systems of REMTECH, but also on our SMART 3 solution...
Industrial Automation
We have more than thirty years of Industrial Automation skills. Some specialists have been working since 1980 on the issues of automation and engineering systems for industrial processes, with both functional and technological knowledge...
ITSM
We have been operating for many years in the IT Service Management sector, with an offer based on ITSM ITIL aligned solutions. The offer includes both technology and consultancy and training services, carried out by ITIL v3 certified technicians...
IT Security
Our offer includes a global approach to IT Security, including all aspects, both organizational and technological, through the provision of consulting services, design and implementation...
IT Services
We provide system support services thanks to a group of technicians specialized in assembling and configuring hardware equipment, setting up networks in different environments, and in many other activities...
Software Development
We have a long experience as a system integrator, in particular in the Software Development of applications dedicated to the management and control of industrial processes, and in the creation of web sites and portals...
Speech Technologies
Gruppo SIGLA has been present for years in the Voice Technologies sector with expertise in the CTI area, with the implementation of Call and Contact Center projects for various areas (Automation Companies, Industries, Banks and Finance, Multiutility, ...)
Training
We bring our ICT experience in the classroom, with a wide range of training courses aimed at increasing managerial and technological skills, and at obtaining the most important Computer Certifications, at accessible costs...
We have a thorough knowledge of a wide range of sectors, thanks to the experience gained over time and the realization of specific and transversal solutions, suitable also for different sectors. The offer is complemented by a division dealing with Research and Innovation, in order to maintain skills and to encourage our Customers to a constant growth. We are also resellers of some products (both hardware and software) of which we ourselves are users. Among these, some were made internally, while others are the result of partnerships with leading international companies.
We are associated with the Polo DLTM - Distretto Ligure delle Tecnologie Marine, with the Polo EASS - Energia, Ambiente, Sviluppo Sostenibile, with the Polo PLSV - Polo Ligure Scienze della Vita, with the Polo SOSIA - Gestione dei rischi ambientali, Cybersecurity delle infrastrutture critiche, Sistemi innovativi ICT per la Fabbrica Intelligente ed Automazione, with the Polo TRANSIT - Tecnologie e Ricerca Network Sicurezza ed Intermodalità nei Trasporti, and with SIIT - Distretto Tecnologico Ligure sui Sistemi Intelligenti Integrati.
We collaborate with the Si4Life Consortium - Scienza e Impresa per migliorare la qualità della vita. We are among the founding members of the CdC START4.0 - Center of Competence for the Security and Optimization of Strategic Infrastructures, and of the DIXET Group - High Technology Group of Companies. We participated in the establishment of ISICT - Istituto Superiore per l’ICT.
We are represented in the Scientific Technical Committee of CdC START4.0 and in the Board of Directors of CTI Liguria - Club Tecnologie Informatiche della Liguria, of FIDA Inform - National Federation of ICT Associations and of SIIT PMI - Consortium of technological SMEs of Liguria, as well as of other associations in the sector. We also work with the main University Departments and Research Centers for the design and construction of highly innovative systems. We are also sponsors of the DataScienceSeed Association, and we have a Joint Laboratory on Cybersecurity with: CIPI - Centro Interuniversitario di Ricerca sull'Ingegneria delle Piattaforme Informatiche, whose members are the Universities of Genoa, Padua and Sassari.
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