Gruppo SIGLA, a company based in Genoa, offers a complete range of services for the management and evolution of IT infrastructures.

Our team of highly specialized technicians is dedicated to system support, guaranteeing the assembly and configuration of hardware equipment (rack mounting), the HW & SW installation of client & servers machines, setting up networks in different environments, managing virtualized environments and also the availability of on-site support.

Service Desk and NOC (Network Operation Center) services are also provided with 24/7 availability and SLA agreed.

Latest generation customizable Cloud services are then provided via a data center with headquarters in Milan and Disaster Recovery sites in Northern and Central Italy for every need.


Services

In particular the services offered to Companies are:

  • Designing the Cloud adoption strategy and the migration roadmap towards the best cloud architecture for the Customer's needs
  • System assistance
  • Hardware and software installations
  • Linux/Microsoft Windows systems and services integrations
  • Design and configuration of geographical networks on dedicated lines or with VPN technologies in MPLS
  • Wi-Fi networks and connections, Bridging between networks
  • Network services based on TCP/IP: File and Print Server, Electronic Mail, WEB Server, FTP
  • Cloud services with 99.98% guaranteed SLA and data guarantee in Italy
  • 24x7 Service Desk services with performance monitoring and analysis and telephone support in Italian
  • 24x7 Network Operation Center with both remote and on-site assistance
    • Design and configuration of wide area networks over leased lines or VPN technologies in MPLS
    • Wi-Fi networks and connections, bridging between networks
    • Network services based on TCP / IP: file and print server, Mail, Web Server, FTP

    Technologies

    The Gruppo SIGLA proposal in the field of IT Services provides for the use of technologies:

    • MS Windows Family
    • Unix based systems
    • Centreon
    • Nagios
    • Zabbix
    • Miradore
    • LanSwipper
    • Microsoft SQL Server
    • Oracle
    • MongoDB
    • MySQL
    • SQLite
    • NOSQL

    Contacts

    Administrative Data

    • C.C.I.A.A.  /   11668330159

    • R.E.A.  /  360227

    • Tax Code  /  11668330159

    • VAT  /  01180940999

    • Share Capital  /  € 81.600,00